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The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Business Licenses
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Please print off a business license application and bring the completed form to the Town Office at 135 North Main Street.
Business License Application
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The business license is due by March 1st of the current year, but payment is based on the previous year's gross receipts.
Business License Rates
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Code Enforcement
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Yes. However no information is ever given out should you choose to give us your information while filing a complaint. If we have your information it is much easier to keep you updated on the progress of the complaint.
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Fire Department
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No. At this time the Fire Department is operated soley by volunteers. Should you have any questions regarding their operations they may be reached at: 540-459-3242
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Human Resources
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We have our avaliable jobs posted on this site. Access them by clicking on the following link.
Current Job Listings
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Please reference the following link in order to learn how to apply for a position with the Town of Woodstock.
The hiring process...
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The Town of Woodstock offers an excellent health and dental package for all full-time employees. In addition, the Town offers vacation, annual leave, and sick leave.
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Please bring your application, resume if applicable, and notarized consent form to the Town Office at 135 North Main Street. The personnel at the Town Office will then give it to the appropriate department supervisor.
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New Resident Information
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Please contact the Town Office at 459-3621 for water & sewer service if you have bought a home. If you are a new renter in the area, you must come to the Town Office at 135 N. Main St. to pay a deposit for water & sewer service.
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Shenandoah County offers recycling stations in different areas of the County. There is a recycling station located in front of 200 Moose Road, which is the Town's Public Works building.
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Town residents and visitors currently enjoy three parks. W.O. Riley Park is located at 540 Park Ave., Riverview Park is located at 326 French Woods Ln., and Main Street Park is located at 221 Main St.
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Please contact the Red Cross for emergency disaster information at 540-459-2913.
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Refuse is collected by Town personnel from Monday thru Wednesday. Please find your street and reference the Town's schedule.
Refuse Collection Schedule
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Any service other than water and sewer services are offered by private companies. Please reference your local telephone book for information on cable, telephone, and other services.
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If you are a resident of Woodstock and you are interested in public schools for your child(ren), please contact the Shenandoah County School Board Office at 540-459-6222.
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Parks & Recreation
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Yes. The Town has two picnic shelters at W.O. Riley Park available to be rented by the day or half-day. We also rent the Pool out on a case-by-case basis.
Rental Fees...
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W.O. Riley Park is located at 540 Park Avenue. Facilities include a pool, tennis courts, all-purpose field, basketball court, playground and picnic areas with shelters. Riverview Park is located at 326 French Woods Road. Facilities include Little League baseball fields, a walking trails and picnic areas.
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The swimming pool is located at W.O. Riley Park, 540 Park Avenue. The pool is open Memorial Day weekend and the hours are 3:30-7:00pm until the Shenandoah County Schools have dismissed for the year (usually mid-June). After schools have dismissed, the pool is open from Noon to 7:00pm until closure for the end of the season (Labor Day).
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The Town offers Beginner and Advanced swimming lessons during the summer months. The dates, times, and costs may vary and will be determined usually a month in advance of the start date.
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Police
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Drivers License:
Virginia law allows a 60 day grace period for new residents before you must obtain a Virginia drivers license.Vehicle Registration:
Virginia law allows a 30 day grace period for new residents before you must obtain Virginia registration. Vehicle Inspection:
Virginia law requires that any vehicle registered in Virginia must be inspected. Vehicle Insurance:
Proof of insurance or financial responsibility is required for each vehicle registered in Virginia. Woodstock Vehicle Decals:
Vehicles registered or garaged in Woodstock must have a vehicle decal. New residents have 30 days in which to obtain a vehicle decal. Vehicle decals may be obtained at the Town Office, 135 North Main Street, Woodstock, Virginia 22664.
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If you were involved in an accident in Woodstock, you can obtain a copy of the accident report by contacting the Woodstock Police Department secretary during normal business hours. The Police Department requests a written request and proof of identification before releasing a copy of an accident report. A copy of an accident report is free to the individual involved in the accident or vehicle owner. There is a $5.00 fee to insurance companies. It is recommended that you call before coming to the Police Department, to make sure the report is ready.
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If you were the victim of a crime in Woodstock, you can contact the Police Department business office, during normal business hours, and request an Offense Verification Report. There is no cost for this service. The Woodstock Police Department does not release copies of our criminal offense reports or complaints without a court order, because they may contain confidential information.
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Yes, you just need to contact the Police Department to get a paper copy of our Security Check request form, or you may fill out our online request form. The residence/business will be placed on our security checklist and officers will check the house or business while they are on patrol.
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If you come by the Police Department during normal business hours, we will have you fill out a form indicating that you are interested in obtaining an application for employment. This form will be kept on file for one year. If during that one-year period, the Police Department advertises for new officers, you will be notified that you can come by the Office and pick up an application. We do not mail out applications because of their size. We will also accept a letter expressing an interest in obtaining an application for employment.
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To be considered for employment as a police officer for the Town of Woodstock, applicants must meet the following minimum qualifications:
1. Minimum of 21 years of age.
2. High school graduate or GED equivalent.
3. United States citizen.
4. Must possess or be eligible to obtain a valid Virginia drivers license.
5. Must not have been convicted of, pled guilty to, or no contest to a felony or any offense that would be a felony if committed in the State of Virginia.
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The Police Department has an established application process. Applicants may be required to take a written examination, Applicant Review Board and an interview with the Chief of Police and/or others. The Police Department will conduct a thorough background investigation and a fingerprint based criminal history check will be performed. If given a conditional offer of employment, applicants may be required to take a physical examination with drug testing, psychological fitness testing, firearms testing (with training if required) and complete a sixteen (16) week basic police academy.
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Public Works - Refuse Collection
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Daily refuse collection is determined by area and street routes. Determine your street and reference the Refuse Collection Schedule.
Refuse Collection Schedule
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The Refuse Department will only pick up yard waste that is cut and bundled in four-foot piles. Any other yard waste will be picked up during spring and fall clean-up weeks.
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Spring clean-up occurs during the first few weeks of April. Fall clean-up occurs during the first few weeks in October. Appliances, yard waste, and other abnormally shaped waste will be arranged to be collected.
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Public Works - Streets
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Please send a request for a street sign in writing to the Town Manager at 135 North Main Street.
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The Town of Woodstock Public Works monitors the weather very closely during the winter months. Work crews prepare machinery for snow removal, use salt and chips, and remove snow 24/7 during large snow storms. Please be as patient as possible, as the work crews must clear the emergency routes before moving to side streets.
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Public Works - Wastewater & Water Treatment
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Please reference the WWTP Upgrade Schedule.
Schedule...
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Public Works - Water & Sewer
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Contact the Public Works department at 540-459-3045 regarding sewer interruptions. If you are having problems with your private sewer line, contact your local plumber.
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Contact the Public Works Department at 540-459-3045 regarding water problems/leaks. If you are having problems with your private sewer line, please contact your local plumber.
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The water may be cut of temporarily for an emergency situation such as a water main break or in the event of a service tie-in. The Town of Woodstock will notify you of any loss of service that has been planned in advance, but cannot notify the public by telephone or door hanger in an emergency situation.
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Although manhole overflows do not occur frequently, there may be a sewer back-up resulting in one to overflow. Please call the Public Works Department at 540-459-3045 immediately. The Water & Sewer Department must go through a specific procedure in order to return the manhole to service.
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Smoke testing is a test of the sanitary sewers for any defects (leaks, disruptions, etc.) within the Town's sewer system. The "smoke" is a visual aid that the crew uses to detect any leaks.
Smoke Testing
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If you see the visual aid ("smoke") coming up in your yard there may be a defect or leak in your sewer lateral that is allowing storm water to enter (resulting in higher flows at the Wastewater Treatment Plant). If the visual aid enters your home, open some windows and doors so the "smoke" dissapates and note where it is coming from in the home. Then call your local plumber to fix the defects in your pipes.
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After smoke testing the sanitary sewers, the Water & Sewer crew may detect that your home's sewer stack is defective or your cap is broken or not properly fitted. The sewer stack is simply PVC pipe that has an area to screw a round cap onto the top.
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Treasurer & Clerk's Office
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The Town Office is located at 135 North Main Street, across from the local movie theatre.
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The Town Office is open from 8:00 a.m. and 5:00 p.m. The phone number to the Town Office is 459-3621.
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The tax rate for real estate is 0.16 per $100.00 of assessed value and personal property is 0.90 per $100.00 of assessed value.
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The Town of Woodstock accepts payments made by cash, personal checks, cashiers check or money orders. Debit and credit cards are not accepted at this time.
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The Town of Woodstock bills twice per year and the due dates are June 5th and December 5th of the current year.
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Vehicle decals are to be displayed no longer. The Town does not required a decal, but does add the fee for the decal into your personal property taxes.
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$25 for cars, trucks, trailers, vans, and motor homes.
$18 for motorcycles. This will be added to your personal property taxes.
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Utilities
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The Town offers water and sewer utilities while gas, electric, telephone, and cable are provided by private companies.
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Payments may be made by cash, personal checks, cashiers check, or money orders. Credit and debit cards are not accepted at this time.
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The Town bills water and sewer accounts monthly. The customer shall receive their bill by the 1st of each month and payment is due on the 15th of each month.
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If arrangements have not been made with the Utilities Department at the Town Office before the 15th of the due month, service will be cut off with a $40.00 cut-off fee applied to your account.
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A homeowner must contact the Town Office at 459-3621 to establish water and sewer service. A renter must come to the Town Office and pay a water deposit. The deposit must be paid before the service can be put in a renter's name. The deposit for renters within Town Limits is $100.00 and the deposit for renters outside of Town Limits is $125.00.
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The Town requires that either the homeowner or the general contractor come to the Town Office in person to establish service. Water and sewer connection forms must be signed and tap fees must be paid.
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